If you access and use this website www.365 physiotherapy.ie, you accept and agree to be bound by and comply with these terms and conditions including reading and accepting the COVID-19 information. If you do not accept the Terms and Conditions, do not use the website. You agree only to use our website, and associated services for completely lawful purposes, in a way that does not infringe the rights of, restrict or inhibit the use or enjoyment of this site by any third party.
In this document, “We”, “Our”, or “Us” refer to 365 Physiotherapy, you the website user will be known as “The Client “or “You”.
365 Physiotherapy cannot guarantee the content on this website and its links are not contaminated, free of virus. 365 Physiotherapy will not take any liability caused by virus or electronic transmission. Visit our website at your own, sole risk and liability without exception.
You agree that we reserve the right to change these, or any, terms and conditions, content and/or declarations without prior notification, and changes made come into immediate effect upon being presented here. When such changes are made, you may revoke your agreement by engaging with our company online using this or any website or continue to accept such changes.
1. Limitation of Liability
365 Physiotherapy, its owners, and all employees refuse to accept liability any loss or damage to personal property. Our company not responsible for the availability or content of any third-party websites or material accessed through our website. Third party sites linked through our website are not covered by our terms of service, and hence you must review their policies appropriately.
365 Physiotherapy will not be liable for any damages, including consequential damages, or any damages arising from the loss of use, interruption of trade, financial loss or damages, whether in contract, negligence, or other tortious action, arising from or in connection with the use of our website. Information we process because we have a contractual obligation with you. When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. To carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. Personal data can be used to identify or contact you, and may include: your name, address, date of birth, telephone number, and email address. This will only be collected if you voluntarily submit it to us.
We may use it to:
- Verify your identity
- Create your file and book your appointment
- Provide you with our services
- Send updates regarding your programme or appointment
- Notify you on any essential changes in services
- Provide you with suggestions and advice on products, services and how to obtain the most
- Contact you in the case of a data breach
Sensitive personal data is relating to your health, and is collected for the purposes of clinical assessment, treatment, programme provision or advice, and is necessary to be obtained to provide the most accurate service for you.
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. Information we process with your consent through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Your data will be held by 365 Physiotherapy if is legally required. In healthcare, we retain records for a minimum of eight years from the date of last treatment. In the case of children’s records, the period of eight years begins from the time they reach the age of 18. After that time, your data will be securely deleted, as per our data destruction policy.
Sending a message to us
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us to reply with the information you need. We keep personally identifiable information associated with your message, such as your name and email address to be able to track our communications with you to provide a high-quality service.
Please refer our privacy policy here for further details.
Cookies
Cookies are small files stored on your computer. They hold information about your visit to our website. Cookies can be accessed by the web server or the user’s computer. They are used to enhance the user’s experience when visiting this website, e.g., a page can be tailored to the user’s specific needs based on information collected. Cookies cannot harm your computer.
365 Physiotherapy use cookies to enhance your experience when browsing this website. We use the information gathered from cookies to make this website better for you, for example, they help us to identify problems, fix errors and to improve our page designs.
We do not use cookies to store personally identifiable information such as your name, address, or credit card details. We are sharing this information with you to comply with European legislation, but more importantly to ensure that we are honest, clear, and upfront about your privacy when using our website.
365 Physiotherapy will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of 365 Physiotherapy never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf, and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by law. The technical information will be used only by 365 Physiotherapy, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute “personal data”; for the purposes of the Data Protection Acts, 1988 – 2003.
Complaints About Data Processed Via the Website If you are concerned about how personal data is processed via this website, please do not hesitate to bring such concerns to us by contacting us using the contact details on our Contact Us page.
For further information visit all about cookies
Third Party Websites and Links
This privacy policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website to which this website contains a link. The inclusion of a link on the website does not imply endorsement of the linked website by us.
This website may include links to third-party websites, plug-ins, and applications.
Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Additionally, we may provide you with access to third-party functionality that permits you to post content to your social media account(s). Please note that any information that you provide through use of this functionality is governed by the applicable third party’s privacy policy, and not by this privacy policy, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
2. SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instruction, and they are subject to a duty of confidentiality. However, we cannot absolutely guarantee the security of your personal data.
3. Contact Us
If you would like to contact us to understand more about this terms and conditions / privacy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact@365physiotherapy.ie. This document was last updated on March 20, 2021.